I amĀ an accountable, efficiency-focused IT Professional combines strong business acumen with expertise in analyzing processes and identifying opportunity for improvement, implementation methodologies, gap analysis, data conversion, testing, system documentation, end-user training, production support, enhancement of business processes and application development. Extensive experience in creating customized reports and developing formula and grouping strategies utilizing multiple reporting software. Solid project management skills, able to successfully balance multiple projects and deadlines while ensuring high quality standards. An outstanding communicator fluent in English and Spanish with well-defined interpersonal skills; able to build essential rapport across all levels of an organization.